Author: Ben Anderson

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About Ben Anderson

Ben Anderson is a graduate of the University in Iowa. While attending school, Anderson and a team of fellow students wrote a business plan for X-Wires, an Internet service provider focused on providing wireless Internet services to businesses and residences. Anderson and his team launched and grew the business to incorporate multi-family residential locations including colleges and university campuses, student housing, apartments, hotels and retirement communities. In 2010, portions of X-Wires were sold to publicly traded Keyon Communications of Las Vegas, Nevada and Campus Televideo of Stamford, Connecticut. Bandwidth Pool continues Anderson’s mission to bring low-priced, high-quality Internet access to an even larger segment of the population.

Network Infrastructure and Internet Quality

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The Cost of Internet Infrastructure

Last week we asked, “Why is business quality internet so much more expensive than home internet?” In part 2 of this topic, we continue to explain factors that affect the overall price of three major types of internet access: residential, small business and dedicated access (DIA).

• Residential (pricing between $10 and $100 per month) – Commonly referred to as cable internet or DSL, these services are primarily offered by the local cable or phone company. The service is considered shared and ‘best-effort’ in terms of speed and reliability.

• Small Business (pricing between $50 and $400 per month) – Also commonly referred to as cable internet or DSL and offered by the local cable or phone company, these services are essentially the same as residential. The largest difference comes in the fact that it’s a step above ‘best-effort’ speed and reliability and includes services like a static IP, service level agreement and less oversubscribed nature of its availability. We’ll discuss these in more detail below.

• Dedicated Internet Access (DIA) (pricing at $400 and above; most often in the thousands of dollars per month) – One of the purest forms of internet access, DIA is a direct connection to the Internet Service Provider (ISP) you purchase from. Your internet access is not oversubscribed like Residential or Small Business services and comes with a 99.99%+ reliability and a suite of sophisticated features to improve business efficiency.


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Posted in: Internet Buying Resources

Tagged as: bandwidth internet pricing internet service providers network infrastructure

Why is Business Internet More Expensive than Residential?

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I can’t help but notice that discussions on the price of internet seem to be popping up all over: blogs, tech discussion boards and with my own Bandwidth Pool customers. I think a lot of it has to do with the recent attention to broadband given by Google Fiber as well as states’ attempts to change legislation with the goal of improving internet infrastructure across the United States. Regardless of the source of the chatter, I continue to notice that a lot of people don’t seem to fully understand the core differences between residential, small business and enterprise internet service and the reason why there is a difference in price for each type.

I’ve been lucky enough to have a front row seat on this topic: having built a wireless and wireline ISP myself. Here’s a little background on why certain services are more expensive in the hopes this can help you make the best internet decision for your needs.

Let’s start by highlighting the three major types of internet access: residential, small business and dedicated access (DIA).

• Residential (pricing between $10 and $100 per month) – Commonly referred to as cable internet or DSL, these services are primarily offered by the local cable or phone company. The service is considered shared and ‘best-effort’ in terms of speed and reliability.

• Small Business (pricing between $50 and $400 per month) – Also commonly referred to as cable internet or DSL and offered by the local cable or phone company, these services are essentially the same as residential. The largest difference comes in the fact that it’s a step above ‘best-effort’ speed and reliability and includes services like a static IP, service level agreement and less oversubscribed nature of its availability. We’ll discuss these in more detail below.


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Posted in: Internet Buying Resources

Tagged as: bandwidth business internet internet pricing residential internet

It's no secret, ISPs are bad at customer service.

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“My Internet Service Provider has the best customer service!”, exclaimed no one… ever.

If you were to pick 10 of your friends, colleagues or family members and ask them if they like their Internet Service Provider (ISP), how many would say “yes”? According to the 2014 Net Promoter Benchmarks, the answer is, “Not many”.

For those that aren’t familiar, Net Promoter scoring is based on the idea that a company’s customers are divided into three major categories: Promoters, Passives and Detractors. When asked how likely a customer is to recommend that company’s services on a scale of 1-10, Promoters are those scoring 9 or 10, Passives are those scoring 7 or 8 and Detractors are those scoring 6 or below. A company’s Net Promoter score is calculated by the percentage of customers who are Promoters, subtracted by the percentage that are detractors.The system is a great way to identify bad internet service providers based on consumer sentiment.


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Posted in: Opinion

Chasing Elusive Dark Fiber

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During the dotcom boom, service providers were laying down cable at an incredible rate. But once the bubble burst, over 60 internet companies went bankrupt, and millions of miles of fiber infrastructure went dark. Other companies purchased these lines, but continued to build new cable lines, rather than reusing existing infrastructure (dark fiber). No one really knows how many miles of dark fiber networks there are, but some people believe it could significantly improve speeds for many internet users if these lines were operational. The problem is it’s expensive to do the work to make these networks functional, and not all dark fiber is practical for residential use.


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Posted in: News / Press

Tagged as: dark fiber fiber optics

Don't Let Outside Developers Push You Around

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When I set out to create Bandwidth Pool, a website with complex coding, I knew I wasn’t going to be able to do it alone. I don’t have any practical experience designing, developing or generally understanding the components of a complex web application. Because of my lack of programming experience, outsourcing the build of my website to an outside development firm was my best option.

I expected that if I found a seemingly competent firm that earned my trust, I would be fine. However, reality couldn't have been further from my expectations. I contracted a firm that fit my naive requirements for a web development team and started a year-long journey that had no end in sight.


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Posted in: Building Bandwidth Pool

Tagged as: outside developers outsourcing project management web development

Account Managers, Bandwidth Pool is hiring!

Bandwidth Pool (http://bandwidthpool.com) is an early stage start-up based in Cedar Rapids, IA simplifying the way businesses find and purchase internet service. Our automated, web-based application serves business customers across the United States. We are currently accepting resumes for qualified sales/account management professionals.


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Posted in: Career Opportunities

Tagged as: Career Opportunities Job Postings

Boost Your Bandwidth: Bringing Your Community College Up To Speed

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How much is enough? Determining the right amount of bandwidth for community colleges has become a top problem for IT administrators. The prevalence of mobile devices on campus, coupled with integration of technology in the classroom has lecreated a huge drain on campus bandwidth.

A 2013 Educause Center for Applied Research study on the Bring-Your-Own-Device trend estimates that students bring three to four internet-capable devices to campus—and at Bandwidth Pool we only expect this number to increase.


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Posted in: News / Press

Tagged as: bandwidth calculator community college Internet Solution

IEDA Approves Financial Assistance for Blackhawk Engineering and start-up Bandwidth Pool

Iowa Economic Development Authority (IEDA)

May 17, 2013 (DES MOINES, IA) - The Iowa Economic Development Authority (IEDA) board today awarded direct financial assistance and tax benefits for an expansion and small business development project. Today's awards will result in almost $3.5 million in new capital investment for the state.

“Today’s awards demonstrate the importance of focusing on our strengths and fostering existing industry growth in Iowa,” said IEDA Director Debi Durham. “We are committed to providing companies that have chosen to do business in Iowa, the opportunity and resources to expand here.”


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Posted in: News / Press

"How Much Bandwidth Do I Need?" Your Complete Guide

Bandwidth refers to the amount of data consumed in Internet activities, and as more and more businesses move applications to the Internet (aka “the cloud”), having the right amount of bandwidth is critical. Too little of it, and long hours can be spent waiting for things to load while countless dollars are lost in productivity. Too much of it, and a business could break its budget without any return. It's important to get the right amount, but determining that amount isn't exactly easy. We've put together a companion to our Bandwidth Calculator to help get you on the right track.


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Posted in: Internet Buying Resources

Tagged as: Bandwidth Resources Education

The Bandwidth Pool Story

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My name is Ben Anderson, and I am the CEO & Founder of Bandwidth Pool.

Since Bandwidth Pool hit the ground, a lot of people have been asking “Why?” “How?” “How did you come up with this whole idea?” Because after all, Bandwidth Pool does something no one else does. Bandwidth Pool revolutionizes Internet service buying through a unique, two-tier system that includes user feedback and reverse-style bidding. Bandwidth Pool brings power to consumers for the first time, and it does so in a radically new way. The idea had to come from somewhere.


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Posted in: News / Press

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